From the 1st January 2020 the Danish Gambling Authority, Spillemyndigheden, will be making changes to their certification programme for their licensees, as a result of amendments made to ‘executive orders’ for online casino and online betting in respect of responsible gambling.
In addition, the changes being implemented at the turn of the year for online casino and online betting sites, will be mirrored by lotteries regulated by Spillemyndigheden. The full press release concerning these updates can be viewed here on the Danish Gambling Authority’s site – Where you can also download and view all certification documents, which will be current and in force from 1st January 2020.
One particular area of note that will no doubt be of a key interest to operators licensed within Denmark is the issue of deposit limits, with the Danish Gambling Authority asserting that customers will have a right to set deposits limits. Indeed the requirement of deposit limits being set is mandatory. Furthermore operators will be required to inform their customers the current and relevant information concerning responsible gambling.
The Danish Gambling Authority state that: “These requirements are those related to the use of the Danish Gambling Authority’s labelling scheme, the customer’s opportunity to get a statement of account, the setting of a deposit limit before being allowed to play and information to the customer about responsible gambling, including references to ROFUS and StopSpillet (StopGambling).”
The issue of self exclusion is to be made easier, whereby players can self exclude from within an Danish licensed iGaming operator’s site, rather than have to contact the operator’s customer service department direct to do so.
Any site licensed by Spillemyndigheden will also have to clearly display on their site their logo, to ensure visitors to licensed sites are made aware they are indeed licensed and regulated by Spillemyndigheden.
Earlier this month on the 6th December 2019, we reported that iGaming operators in Denmark are to face an increase in the tax levy on gross gaming revenue as from 2021.